Image

FAQs

Where is Ballintean?

We’re in Glenfeshie at the southern end of the Cairngorms National Park. Our nearest village is Kincraig (3 miles).

Do I need a 4x4 to get there?

Only very, very rarely! Ballintean is accessed via a 300-metre forestry track, which is suitable for all cars. After heavy snowfall however, we recommend cars are not taken to the door but instead can be parked safely on the access track, leaving a 100m walk.

What time is check-in and check out?

Access is from 4pm on arrival day and we would ask you to vacate the property by 10am on departure day.

Do both properties have WiFi?

Yes, although it may not always be as fast as you’re used to.

What do I need to bring with me?

Bed linen, towels and handwash are provided for both properties. If you’re staying at the Cottage, we supply kitchen linen, washing up supplies and logs for the open fire. You’ll need your own food of course, although we supply tea and coffee. If you’re part of a group at the Lodge, you’ll be fully catered for so just bring yourself.

Please be aware that the weather here can be extremely fickle so make sure you have the right clothing, including footwear.

Are pets allowed?

Yes, in Ballintean Cottage. Up to 2 dogs/cats are welcome but please keep them off the furniture and out of the bedrooms. We don’t charge extra for pets.

What if I need help during my stay?

Ballintean Mountain Lodge and Ballintean Cottage both enjoy a private setting but Amanda and Peter live nearby and are always available to help and advise when required.

Do you charge a security deposit?

No, and we accept that sometimes accidents happen. We do however, reserve the right to charge for excess cleaning and/or significant damages caused by recklessness.

Are there any additional costs?

If you’re staying at the Cottage, we include the first £20 of electricity in your rental but charge any balance at standard rates from a reading on the meter.

What if I need to cancel?

Sorry but deposits are non-refundable. We therefore recommend you take out suitable holiday insurance cover.

Where are the nearest shops?

KIngussie and Aviemore are both roughly 8 miles away (20 minute drive) and provide a wide range of shops and facilities.

Where is the nearest pub and café?

There is a nice homely pub in Kincraig, a 5 minute drive. There is also a small gallery café in the village and a wider range of eating places in Kingussie and Aviemore.

How should we leave the property?

If you’re staying at the Cottage, we would ask you to tidy up and do your washing up. There is no need to hoover or strip the beds but we would ask pet owners to remove all pet hair and ensure you’ve picked up after your pet in the garden. We'd like you to take your bins out and recycle where you can. Details of what can be recycled and where bins are located can be found inside the Cottage.

+44 (0)1540 651352